How do I track my skincare routine?
From the home screen, tap on your morning or evening routine to mark products as complete. Your streak will increase each day you complete your routine.
Help · Answers
How can we help?
We're here to help you get the most out of SKIN MAX. Find answers to common questions below or reach out to us directly.
Frequently Asked Questions
How do skin scans work?
Open a skin scan in the app, capture a photo, review it, and choose whether to send it for AI analysis.
Can I customize my routine?
Yes! Go to the Routine section and tap "Edit" to add, remove, or reorder products in your morning and evening routines.
How do I delete my account?
You can delete your account from Settings > Account > Delete Account. Please note that this action is permanent and will remove all your data.
Is my data backed up?
Your routine data and text-based skin analysis results are stored in your account and sync across your devices. Scan photos are not saved to your account.
Contact Us
Couldn't find what you're looking for? We'd love to hear from you.
Email us at
support@skin-max.app
We typically respond within 24–48 hours.