Support
We're here to help you get the most out of SKIN MAX. Find answers to common questions below or reach out to us directly.
Frequently Asked Questions
How do I track my skincare routine?
From the home screen, tap on your morning or evening routine to mark products as complete. Your streak will increase each day you complete your routine.
How do I add progress photos?
Navigate to the Progress tab and tap the camera button to capture a new photo. For best results, take photos in consistent lighting conditions.
Can I customize my routine?
Yes! Go to the Routine section and tap "Edit" to add, remove, or reorder products in your morning and evening routines.
How do I delete my account?
You can delete your account from Settings > Account > Delete Account. Please note that this action is permanent and will remove all your data.
Is my data backed up?
If you're signed in with your account, your routine data and progress photos are securely backed up to the cloud and will sync across your devices.
Contact Us
Couldn't find what you're looking for? We'd love to hear from you.
Email us at:
support@skinmaxapp.comWe typically respond within 24-48 hours.